The airline cut 15 flights on Oct. 1 and another nine on Oct. 2 to match its operations with available staffing and capacity, The Nation Thailand reported.

Thailand's largest carrier said it had accelerated flight management and mobilized personnel and resources across its operations to prepare for the resumption of its full scheduled services.

The airline did not specify which individual flights were affected or how many flights were scheduled for Oct. 3 in its announcement.

Passengers queue to claim baggage from Thai Airways flights at Suvarnabhumi International Airport, after heavy rain and flooding disrupted the airline's ground operations, in Bangkok, Thailand, Sept. 29, 2026. Photo by Reuters

Thai Airways will also open its ticket office at its headquarters on Vibhavadi Rangsit Road on Oct. 3 and 4, from 8 a.m. to 5 p.m.

The airline thanked passengers for their understanding and cooperation during the disruption and apologized for the inconvenience caused.

It would review its handling of the disruption and use the experience to improve its procedures and reduce the impact on passengers in similar situations in the future.

The recent flight cancellations and wider disruptions were caused by severe staff shortages after severe flooding in Bangkok prevented airline employees from reaching the airport, The Thaiger reported.

Bangkok was declared a disaster-affected zone at the weekend after receiving 320 mm (12.6 inches) of rain over three days, roughly the amount it typically receives in an entire September.

In addition to stranding passengers, the staffing shortages resulted in a backlog of more than 5,000 bags and halted the airline's cargo handling operations.

Thai Airways International's baggage mishandling and flight delays caused by flooding have damaged Thailand's tourism image and weakened confidence in the sector, Tourism and Sports Minister Surasak Phancharoenworakul said Tuesday, as quoted by the Bangkok Post.