Airports of Thailand (AoT), which manages Suvarnabhumi Airport, expects to announce details of a new paid Premium Service for arriving and departing passengers this month, ThaiPbsWorld news site reported.

AoT President Paweena Jariyathitipong said the existing duty-free model had fallen short of expectations, prompting the operator to reassess the use of retail space to better reflect passenger behavior and preferences, Thaiger reported.

Passengers queue at Suvarnabhumi International Airport in Bangkok, Thailand, Sept. 29, 2026. Photo by Reuters

The state-owned airport operator plans to reduce retail space, using the freed-up area to install more automated immigration gates and expand online order pick-up counters.

To improve passenger convenience, AoT plans to roll out a range of à-la-carte premium services available for individual purchase.

Unlike traditional VIP treatment, which is typically reserved for celebrities and dignitaries, the new paid offerings will be open to all passengers, including business travelers and tourists seeking greater privacy and faster airport services.

Passengers will be able to choose individual services based on their needs rather than purchase bundled packages.

Proposed services for arriving and departing passengers include valet parking, electric buggy transfers within the terminal and dedicated fast-track assistance.

Suvarnabhumi Airport in Thailand is the second biggest airport in Southeast Asia by land area, covering approximately 3,520 hectares (35.2 square kilometers), after Malaysia's Kuala Lumpur International Airport.

It joined the list of world's 10 busiest international hubs for the first time this month, according to British aviation firm OAG.